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FREE ONLINE SAFETY GUIDE FOR PARENTS
Free Cyberbullying Safety Pack for Parents
Know the warning signs, what to say and what to do in the first 24 hours.
Download Liaura’s calm, practical guide for parents and carers of primary-age and pre-teen children. It includes evidence guidance, school and platform reporting steps, trusted UK support routes and a printable family action plan.
What's inside
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Practical first-24-hours guidance
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Evidence-led UK support information
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Printable family action plan
What should I do if my child is being cyberbullied?
Start by staying calm and listening. Reassure your child that telling you was the right thing to do and that they are not in trouble.
Then follow four steps:
Calm
Listen before reacting. Check whether your child is in immediate danger, has received threats or is experiencing severe distress.
Capture
Preserve ordinary messages, dates, account names and URLs before blocking. Never copy or forward sexual images of anyone under 18.
Report
Use the platform’s reporting tools. Contact the school when pupils are involved or the situation is affecting school life.
Recover
Agree what happens next with your child. Avoid removing all digital access by default, as this can feel like punishment for speaking up.
Is someone in immediate danger?
Call 999 or go to A&E if a life is at risk or you cannot keep your child or someone else safe.
Practical cyberbullying help you can use immediately
The guide is designed to help during a difficult moment—not simply to be read and forgotten.
Inside you’ll find:
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Warning signs to notice without jumping to conclusions
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Helpful words for beginning a calm conversation
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A step-by-step first-24-hours response plan
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Guidance on preserving evidence safely
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Platform and school escalation steps
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Clear guidance on police, CEOP, Childline, NSPCC and emergency help
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Healthy digital habits that rebuild trust and confidence
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A one-page printable family cyberbullying action plan
Keep the guide on your phone or print the action-plan page so your family knows what to do if something happens online.
Backed by experts
Dr Kerrie Proulx
Doctor of Philosophy in Education
A child development expert and parent with 15 years’ experience across research, policy and parenting, including work with UNICEF, WHO and UNESCO.
Moe McClanaghan
High Tech Crime Specialist
A former U.S. government cybercrime investigator who has trained law enforcement and advises on online safety and child protection.
Jess Campbell
Senior Forensic Linguist
A forensic linguist and school safety specialist whose research helps families and educators identify online risks before harm occurs.
Help your child without making them regret telling you
A child may hesitate to speak up because they are worried their phone will be taken away, they will be blamed or the situation will become bigger without their agreement. The Calm-First approach helps parents act on genuine risks while keeping communication open.
It does not mean ignoring harmful behaviour or avoiding boundaries. It means making changes that are proportionate, explained and reviewed together.
“You are not in trouble. I’m glad you told me. We’ll work out the next step together.”
Clear advice based on trusted safeguarding sources
The pack draws on current guidance from organisations including:
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NSPCC
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Childline
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CEOP
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GOV.UK
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NHS
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Internet Watch Foundation
Every support route is explained in plain language, including when it is—and is not—the appropriate service to contact.
Review information
Last reviewed: September 2026
Safer digital habits are learned together
Liaura is designed as a supportive digital environment where children can learn, create and connect with trusted adults close by.
This free guide reflects the same principle: children are safer online when they have practical skills, clear boundaries and adults they feel able to approach.
Proudly created in the UK and ready for your family
Try Liaura for free with your free Guardian account now. Be part of a new era for screen time.
